Some distribution channels charge a fee, or sales commission, which is paid by you. This is the distribution channel's fee for bringing the customer to book through their website and/or for listing your business on their website or advertising your business online. A distribution commission is generally a percentage calculated based on the total price paid [...]
Online Payment Facilities have a merchant transaction fee set by the card issuer or bank. Credit card transaction fees apply whether you accept payment by card using EFTPOS or an Online Payment Facility. Online Payment Facilities are typically less expensive than EFTPOS because there is no need to rent a terminal.
The Online Payment Facility simply enables money from your customers booking to be deposited safely and securely, directly into your bank account, which means you receive payment quicker. With Rezobx's payment system, customers' card details are processed instantly through our secure payment gateway, which is the most secure way to process booking payments. Customer’s card details are not captured, [...]
The only charge for bookings made through your website is a success fee for the use of Rezobx’s automated secure booking payment management technology.
There is no refund of distributor fees or commissions through the system. If a consumer cancels their booking, it is up to you to decide on refund rate through your Booking Terms and Conditions. Most businesses charge a 15-20% cancellation fee or allow/help the consumer to move their booking to a mutually convenient date.
Distributors range of fees vary. Because Rezobx is a low-cost model, many distributors connected to Rezobx offer a much lower cost, many in the range 0% -7.5%. Distributors charge a fee for displaying and ‘selling’ inventory through their channels. This is an increasingly common practice, as they spend marketing funds on attracting customers. You benefit [...]
Commissions are charged only if and when you receive an online booking through a third-party distribution channel. The only fee payable for all online bookings is the booking fee. Distribution channels set the commission fee and you then decide whether or not you want to opt into it and at what price. You maintain the [...]
With Rezobx, 100% of direct booked funds are paid automatically into your bank account, so you are paid upfront in advance of the stay. The system automatically and seamlessly processes the payment and settlement, meaning you are cash positive from time of booking. This process is a huge advance on the way things were done [...]
Rezobx’s fully-automated billing process relies on Direct Debit Authority to handle settlement of any distributor commission and booking fees. Here’s how it works for direct bookings; 1. The full amount of the reservation will be deposited directly into your bank account at the time of the booking. 2. On or around the 5th of each [...]
Online payment gateways charge what is called a transaction fee. This is not charged by Rezobx. A transaction fee is a small fee charged by the gateway provider to protect you against card fraud and to securely, automatically, and directly process the customer’s payment into the operator’s bank account. Customers' credit card details are not [...]