There is no refund of distributor fees or commissions through the system. If a consumer cancels their booking, it is up to you to decide on refund rate through your Booking Terms and Conditions. Most businesses charge a 15-20% cancellation fee or allow/help the consumer to move their booking to a mutually convenient date.
In our experience, most Rezobx users see more bookings incoming by allowing customers to securely pay upfront and get immediate confirmation.
Rezobx provides you all of your clients contact details via an instant automated confirmation email. You can contact your client at any point to make special arrangements and personalise their stay. Rezobx provides the best of both worlds: it allows you to personally contact your customers, and also gives you the greatest opportunity to convert [...]
Rezobx allows you to take bookings under your own booking terms and conditions. When a customer makes a booking, they must ‘tick’ that they have read and understood your conditions. This gives you a legally enforceable ‘screening’ process in the online environment. It still allows you to talk to your customers based on your requirements/rules [...]
With Rezobx, very little maintenance is required once products have been entered during set up. Rezobx is ‘cloud’ based which automatically updates all online bookings in real time. Rezobx is designed to reduce the time spent running your business while maximizing your marketing and managing multiple distribution channels.
No, Rezobx is designed specifically for small and medium operators and is incredibly intuitive to use. Training is provided free of charge. Rezobx can be easily learnt by even novice computer users. Additionally, Rezobx customer service is available to talk you through any issues you may encounter.
All online bookings are automatically updated into Rezobx so you can receive bookings even when you are unreachable to potential customers. They will be displayed when you are back in range and/or next connect to the network.
Rezobx software is loaded onto your computer and all data is mirrored in the ‘cloud’. This means you can still access all your information, check customers in/out, etc. even if the internet goes down. There is also web access for accommodation. The system offers an SMS function to notify you of a new booking. Rezobx [...]
Your website is your most important and potent marketing tool. Rezobx will drive more bookings to your website, as potential customers find you on one of the numerous connected channels. If you don’t have a searchable, bookable website where customers can securely pay and confirm instantly, potential customers are likely to book elsewhere.
Yes. Rezobx has been designed specifically for small to medium tourism-related businesses. Being online maximises your profile, capability and booking ability to deliver a wealth of bookings through the online environment. Rezobx offers you the potential to grow your business, by managing your business and increasing exposure, therefore boosting potential bookings.